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When a visitor clicks on a post in a gallery or card, a popup opens showing the post in full size along with additional information. The popup displays the image or video, creator details, caption, product tags, and any profile properties you’ve enabled. UGC popup
The popup includes several elements that help visitors engage with your content:
  • Full-size media: The image or video displays at full resolution
  • Creator information: Shows the creator’s name and verification badge
  • Caption: The post caption with “See more” / “See less” toggle for longer text
  • Translated captions: Automatically translated with “Show original” option
  • Profile properties: Custom properties like height, preferences, or favorite colors
  • Shop the look: Product tags with image, name, price, and link to product page
  • Claps: Visitors can show appreciation with the clap button
  • Hotspots: Product tag markers on the image itself

Customize popup appearance

Popup settings are configured per gallery or card. Each widget can have its own popup styling.
  1. Navigate to UGC -> On-site widgets
  2. Select your gallery or card
  3. Click Design -> Popup
  4. Adjust the settings
  5. Click Save changes
SettingOptions
Display clapsShow or Hide
HotspotsShow or Hide
Product hoverSwap image (shows alternate product image on hover) or Static
Video soundMuted or On
BackgroundColor picker for popup background
OpacityBackground opacity value

Translated captions

Captions are automatically translated based on the market the gallery is loaded on. Visitors see the caption in their local language, with a note showing “Translated from [language]” and the option to click Show original to view the original caption text.

Profile properties

Display custom profile properties in the popup to show additional information about the content creator. This could include details like height, preferences, favorite colors, or any other profile properties you’ve collected. This is a global setting that applies to all galleries and cards.
  1. Navigate to UGC -> On-site widgets
  2. Select any gallery or card
  3. Click Design -> Profile properties
  4. Set Profile props to Enable
  5. Click Add property to select which properties to display
  6. Click Save changes
SettingOptions
Profile propsEnable or Disable
Visible propertiesSelect which profile properties to show
This is a global setting that displays the selected profile properties in all gallery popups.
All measurement-related properties are displayed in the correct measurement system (metric or imperial) based on your markets.