WooCommerce
Connect your WooCommerce store to sync products and orders.
The WooCommerce integration connects your store to Cevoid. It syncs your product catalog so you can tag posts with products from your WooCommerce catalog, and syncs orders so you can reward purchases in your loyalty program and ask customers for reviews.
Navigate to Settings → Products and markets to connect your store.
What the WooCommerce integration does
| Used by | What WooCommerce does for it | Read more |
|---|---|---|
| UGC | The product catalog for tagging posts, and orders for post-purchase upload requests | Galleries, Cards, Ask for an upload after a purchase |
| Loyalty program | Orders for points and tier milestones, and the discount codes used in them, which mark discount code rewards as used | Purchase incentives, Available rewards |
| Reviews | Orders for review requests and verified buyers, and the product catalog for product reviews | Review requests, Verified reviews |
| Orders and products | The orders and products Cevoid syncs from your store, listed on the Orders and Products pages | Order settings, Orders, Products |
Connect WooCommerce
- Navigate to Settings → Products and markets
- Click Connect Woocommerce
- Enter your store's WooCommerce domain
- Click Connect store
- Click Approve on the WooCommerce authentication page. You're redirected back to Cevoid and the connection is complete.
To connect another WooCommerce store, click New market instead in step 2, then continue from step 3. Each store you connect becomes a market of its own.
WooCommerce is selected when you create your workspace. Contact support if you need to switch from another integration.
What syncs
| Data | Direction | Used by |
|---|---|---|
| Products | WooCommerce to Cevoid, about once a day, and when you click Sync products | UGC: product tags on posts. Reviews: the products customers review |
| Orders | WooCommerce to Cevoid, every 5 minutes, once Sync orders is on | Loyalty program: points for purchases, progress toward tier milestones, and used discount code rewards. Reviews: review requests and verified buyers. UGC: post-purchase upload requests |
Once Sync orders is on in Settings → Orders, Cevoid checks your store for new and changed orders every 5 minutes. New workspaces start with it off. To turn on order sync, check that orders arrive, or import order history, see Order settings. Synced orders are listed in Orders, and synced products in Products.
Reviews uses WooCommerce orders to send review requests and to mark reviews as Verified buyer. Cevoid counts an order as fulfilled when its WooCommerce status is Completed, and WooCommerce orders have no delivery status. See Setup checklist.
WooCommerce orders carry no marketing consent. Cevoid emails review and upload requests only to customers who agreed to marketing email: see Who gets a review request.
Required permissions
The WooCommerce integration asks for read access, which WooCommerce's authentication page lists as these permissions:
| Access | Used for |
|---|---|
| View products | Product tags for UGC posts, and the products customers review |
| View orders and sales reports | Orders for points, tier milestones, review requests, and post-purchase upload requests |
| View customers | Not used |
| View coupons | Not used |