Single-task activities

Single-task activities let members complete one action and earn a reward. Use them for ongoing engagement opportunities, such as collecting profile data, rewarding social follows, or incentivizing content uploads.

Navigate to Loyalty → Activities⁠ to manage your single-task activities.

1. Navigate to Loyalty → Activities⁠
2. Click New activity
3. Select Single-task
4. Select the task type you want to use
5. Configure the activity settings
6. Click Save changes
7. Click Set live when ready to launch
8. Click Save and publish in Publish activity?

For Become a member and profile property tasks, Publish activity? also tells you how many members already completed the task before, and asks whether to reward them: select No, only reward new entries (default) or Yes, reward old and new entries. It warns you if the activity has no rewards.

Some task types can have only one live or draft single-task activity at a time: Become a member, Birthday, Anniversary, Follow on Instagram, Follow on TikTok, Like Facebook page, Follow on X, Klaviyo newsletter subscription, Mention on Instagram, and each profile property. Once you have one, the type is greyed out in New activity and Duplicate is disabled for it. Upload content, Short text, Long text, Number, Single select, Multi select, and Visit a link activities can repeat.

Configure the following sections when creating or editing a single-task activity.

Basic information about the activity displayed to members.

Each task type has its own settings. See Available tasks for details on each task.

Set how many times members can complete the activity. This setting shows for Upload content, Mention on Instagram, Short text, Long text, Number, Single select, Multi select, and Visit a link. The default is One time. A Birthday activity is always completed once a year.

Select who can see and participate in this activity in Who can see this activity and participate?: Anyone (default), Only program members, Selected segments, Members of tier(s), or Selected profiles. See Who can participate for what each option means. Anniversary and Become a member activities don't have this setting.

Select the rewards members receive after completing the activity. Click Add reward to add multiple rewards. An activity can have at most one points reward, and custom rewards aren't available in single-task activities. See Available rewards for available reward types and how to create them.

Birthday rewards are given once a year on the member's birthday. They're skipped if the member enters a birthday that's less than 30 days away.

Control when the activity is available.

1. Navigate to Loyalty → Activities⁠
2. Click the activity name

The activity overview shows key metrics and all submissions. Open a submission to view its details. For submission statuses, actions, and exports, see Submissions.

1. Navigate to Loyalty → Activities⁠ and open the activity
2. Click Edit or click More and select Edit
3. Make your changes
4. Click Save changes

Once a live or paused activity has a submission, its task settings, participants, rewards, and dates are locked. You can still change the title, description, and icon.

Click More on the activity overview to access additional actions:

To resume a paused activity, click Set live and then Resume.

To show only single-task activities:

1. Navigate to Loyalty → Activities⁠
2. Click + Filter
3. Select Type
4. Select Single-task

Members find single-task activities in the Activities program widget. A member opens an activity, sees its rewards, and completes the task. A one-time activity shows Completed as soon as the member finishes it. A repeatable activity stays open and shows how many times the member has completed it, such as "Completed 2 times".

Visitors who aren't signed-in members see the activity and its rewards, with a button to sign in or join your program before they can complete it.