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Cevoid Help Center

Find guides to set up and use Cevoid, the brand engagement platform for ecommerce.

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The Cevoid Help Center has guides for setting up and using every part of Cevoid, your brand engagement platform. To set up a new workspace, follow Get started: create your workspace, then follow the setup checklist of each module you use.

If you are building on Cevoid, use the Developers site. If you need public REST API details, use the API reference.

Can't find what you're looking for? Click the chat icon in the lower right corner of the Cevoid app to reach our support team.

  • Get started

    Create your Cevoid workspace, then set up each module you use with its setup checklist.

Modules

  • UGC

    Collect, manage and showcase user-generated content from customers and creators.

  • Loyalty

    Reward members for purchases, activities and content with points, tiers and rewards.

  • Reviews

    Request, collect and show product and company reviews on your storefront.

Platform

  • Profiles

    Customer profiles, properties, segments and labels shared by every module.

  • Orders and products

    Sync orders from your store or the API, and see every order and product Cevoid knows about.

  • Localization

    Products, markets and translations for every storefront you sell in.

  • Flows

    Automate emails and actions when something happens in your workspace.

  • Emails

    Design the emails Cevoid sends your customers and set who they come from.

  • BrandKit

    Style review widgets, review forms, emails and loyalty widgets with your fonts, colors and logos.

  • Widgets

    How Cevoid's storefront widgets meet accessibility requirements such as WCAG 2.1.

  • Analytics

    Measure how your UGC, loyalty program, profiles and sales perform.

  • MCP server

    Connect an AI assistant to Cevoid over MCP to ask about your analytics, build reports and dashboards, and edit your BrandKit.

  • Legal and consent

    Consent policies for content submissions, reviews and loyalty program opt-ins.

  • Social scheduling

    Schedule and publish posts to Instagram and Facebook.

Connect & manage

  • Integrations

    Connect your store, social accounts, CRM and product feeds.

  • Workspace and team

    Workspace settings, your team, login security, notifications, and imports and exports.

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