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Related articles: Platform uploads, Library & Inbox, Posts, Galleries, Legal
Upload forms enable your community to share content directly with your brand through a simple interface. Present upload forms in three ways: embedded as upload buttons within gallery widgets on your website, or shared externally through dedicated URLs and QR codes. Navigate to UGC -> Uploads to manage your upload forms.
SpecificationLimit
Supported formats.jpeg, .webp, .png, .mov, .mp4
File size200 MB per file
Video length10 minutes maximum
Upload capacityUp to 5 files at once

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How upload forms work

Upload forms provide a direct channel for your community to share content with your brand outside of social media platforms.
AspectDescription
Where to presentEmbedded in a Gallery, or shared via upload link or QR code
What can be uploadedUp to 5 photos or videos per submission with optional captions
Built-in consentUsage rights step included if you have a content consent policy under Settings -> Legal
Where posts appearAll uploaded posts appear in UGC -> Inbox for review
Learn how to set up a content policy in Legal settings.

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Create an upload form

  1. Navigate to UGC -> Uploads
  2. Click New folder
  3. Enter a name for your form (for internal organization)
Add upload functionality directly to your website galleries for seamless content collection.
Gallery with upload button
Uploaded posts still need to be approved by your team before going live on your website.
  1. Navigate to UGC -> On-site widgets
  2. Open the gallery you want to add upload functionality to
  3. Click Design to access gallery settings
  4. Enable Upload button
  5. Select the upload form to use
  6. Click Save changes
When enabled, visitors can click the upload button in your gallery to contribute content using a popup version of your upload form.
Each upload form generates a unique link and QR code that you can share across marketing channels.
  • Upload link: Perfect for email campaigns, social media stories, and collecting content that influencers did not post on social media
  • QR code: Perfect for packaging, print material, event material, and in-store displays
  1. Navigate to UGC -> Uploads
  2. Select the upload form you want to share
  3. Click Share to access the upload link
  4. Copy the URL

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Using QR codes

  1. Navigate to UGC -> Uploads
  2. Select the upload form you want to share
  3. Click Share to access the upload link
  4. Download the QR code

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Localization

Upload form copy can be translated under Settings -> Translations. On-site widgets determine what language to display based on your Markets. This is also reflected in upload forms embedded in a gallery. Upload links can include a language parameter to use the same upload form for multiple languages. For example, https://upload.cevoid.com/poderosa-world?language=de displays the upload form in German.

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Customer experience

This is what customers see when they use your upload form. Step 1: Customer is presented with the upload form and clicks Upload to select photos and videos from their device. Upload form start screen Step 2: Customer can enter a caption for their post(s). Upload form caption screen Step 3: Customer enters their name and email address and accepts your content consent policy. The post is saved to the profile that matches their email, or a new profile is created. Upload form name screen Step 4: They receive an email to verify that they uploaded the post. Upload form email verification Step 5: The upload is completed and the post is pushed to your Inbox. They can upload more or navigate to your website. Upload form thank you screen