Products

The Products page lists the products Cevoid syncs from your store or product feeds, one row per product, with each product's reviews, rating, UGC, and markets. Open a product to see its details and variants, its reviews, and the posts it's tagged in.

Navigate to Products⁠ to see your products.

Cevoid syncs your products from the catalog of each market in Settings → Products and markets⁠. Products can't be added or edited in Cevoid: change them in your store or feed, and the change shows in Cevoid after the next sync.

A product sold in several markets is one product in Cevoid, with each market under Markets. With several separate Shopify stores, the Global product identifier links the same product across your stores: see Connect an additional store.

• First sync: A new market's products sync once you start its first sync in Settings → Products and markets. See Sync a new market.
• Automatic syncs: After its first sync, Cevoid syncs each store and feed about once a day. Each sync picks up new products and changes to existing ones.
• Deleted products: Once a week, Cevoid checks your Shopify and WooCommerce stores for deleted products. A product that's no longer in any market stays in Products with no markets, and its reviews no longer show on your store. See Reviews of products no longer in your catalog.
• Manual syncs: To sync before the next automatic sync, use Sync products in Settings → Products and markets. See Sync products manually.

Last synced, in the upper right corner of Products, shows when your default market's products last synced. While Cevoid syncs your products, Syncing products shows the progress next to it, and Indexing products shows while Cevoid makes them searchable after the sync. Markets, beside it, opens Settings → Products and markets.

Each product's brand, collections, and categories sync from your store or product feed with the rest of the product. The Collection, Category, and Brand filters use them, and so do review blocklist entries and the Product brand, Product collection, and Product category breakdowns in analytics.

On Shopify, you set the vendor, product type, and collections in the Product organization section of the product: see Shopify's product details page⁠. Cevoid reads the product type, not the product's category in Shopify. A product type with >, such as Clothing > Men, becomes nested categories. For product feeds, see Field mapping.

The products list in Products⁠ has one row per product, newest first. Click a column header to sort by it, or click a row to open the product.

A Review blocklisted badge marks a product on your review blocklist. When the product has its own blocklist entry, hover over the badge to see whether its existing reviews are hidden. ... at the end of a row holds the same actions as the product's More menu: see Product actions. Until your first sync finishes, the list reads No catalog products yet.

The search field above the products list finds products whose name or ID contains what you enter. To narrow the list, use the filters above it, or click Filter for the ones that aren't shown there. Clear removes every filter.

Collection and Category need collections or categories in your catalog, and Brand needs more than one brand: see Brands, collections, and categories.

A product's page in Products⁠ shows the product's details, its variants, and its reviews and posts. Next to the product's image, under its name and status, the page shows:

• The product's SKU when it has one, its markets, and In stock or Out of stock
• Its category and collections
• When it was added to Cevoid (Created) and when it last synced (Synced)

In the upper right corner, View on storefront opens the product's page on your store, when the product is on your storefront, and More holds the product's actions: see Product actions. Products, in the upper left corner, takes you back to the list.

A product's page also opens from a review's Product row, in the review sidebar, and from the product named in a review entry on a profile's Activity tab. Both open it on its Reviews tab.

The Reviews and UGC tabs below the details show the product's content, each with a count:

A product opens on its Reviews tab when your plan includes Reviews, and on its UGC tab when your plan includes UGC but not Reviews.

A product's variants, such as its sizes and colors, are part of the product in Cevoid. They have no rows of their own in Products⁠, and the product's reviews and UGC include theirs. Variants come from your store or feed: a Shopify or WooCommerce product's variants, or, in a product feed, the items grouped by Item group ID.

When a product has more than one variant, a button under the details on its page shows how many, such as Show 3 variants. Click it to open Shared data: the variants that share the product's UGC and reviews, each with its options, such as Size: M, and its number of reviews.

The UGC tab on a product's page lists the posts tagged with the product or one of its variants, grouped by status. To tag a product on a post, see Product tags.

1. Navigate to Products⁠ and open the product
2. Click the UGC tab
3. Optional: Click Filter to filter the posts by Labels, Profile, Source, Media type, Aspect ratio, Created at, or Posted at
4. Click a post to open it

The search field finds posts by caption, username, or email, and Display groups the posts by created date instead, or not at all. To act on several posts, select them, or click Select all, and use the same bulk actions as the Library: see Bulk actions.

Product actions are in the More menu at the top of a product's page, and in the ... menu on the product's row in Products⁠. They act on the product's reviews, and each action's steps are in the article that owns it.