Workspace settings
Configure your workspace branding, language, currency, and regional preferences, and create, switch between, or delete workspaces.
Workspace settings control how your brand is presented and how regional preferences are applied across the platform.
Navigate to Settings → Workspace to configure your workspace.
Workspace settings
| Setting | Description |
|---|---|
| Workspace logo | Your brand logo (256x256 px recommended), shown on customer-facing pages such as your upload forms and DM approval pages, and in emails whose BrandKit logo is Workspace |
| Accent color | The color of the buttons on your upload forms and DM approval pages, and the accent color a new Loyalty theme and BrandKit start with |
| Username | Your brand name, at least 3 characters, shown alongside your logo on customer-facing pages |
| Primary language | The language you write customer-facing copy in, and the source of all translations. See Change the primary language |
| Primary currency | Used for analytics and loyalty program conversions (points earning, discount codes) |
| Measurement system | Metric (cm, m, kg) or Imperial (ft, in, lb). Applied to measurement profile properties |
| Storefront domain | Your website URL. Used for CTAs when markets are not configured |
Your username is part of links you send customers, such as links to your upload forms. When you change Username, the field warns that the change affects links already sent out to customers.
Change the primary language
Your workspace's primary language is the language your team writes customer-facing copy in. Cevoid translates that copy into your other market languages: see Translations.
- Navigate to Settings → Workspace
- Select a language in Primary language
- Click Save changes
Date and time
| Setting | Description |
|---|---|
| Timezone | Applied across the platform for scheduling and timestamps. See Change the timezone |
| Time format | 12 hour or 24 hour |
| First day of the week | Used in calendar views and date pickers |
Change the timezone
Your workspace timezone applies across the platform: to scheduled posts, timestamps, and the dates of your loyalty program.
- Navigate to Settings → Workspace
- Select a timezone in Timezone, under Date and time. The field warns that the change affects all scheduled posts.
- Click Save changes
After you save, check the time of each scheduled post in Social scheduling, as the field asks. Manage timezone, in the More menu of the Social scheduling calendar, opens the same page.
Loyalty program dates
If your loyalty program has dates that a new timezone moves, Save changes opens Update timezone. Enter CONFIRM in Confirm migration and click Confirm to save the timezone. What's affected? lists the dates Cevoid updates:
| What's affected | Dates Cevoid updates |
|---|---|
| Points | All point expiry dates. See Points |
| Purchase incentives | Start and end dates |
| Activities | Start and end dates |
| Redeemable rewards | Start and end dates |
| Tiers | Start, end, and evaluation dates |
Under Migration timeline, the dialog says the update takes about 2 minutes, and that some actions in the app are unavailable while it runs. While a tier evaluation or a points recalculation is running, Cevoid can't change the timezone: wait until it's done, and save again.
Several workspaces
One login can reach several workspaces, such as one per brand. Each workspace keeps its own team, roles, settings, and data, and its own MFA setup.
Switch workspaces
- Click your workspace logo in the upper left corner
- Hover over Switch workspace
- Select the workspace you want to access. A check mark shows next to the workspace you're in.
A workspace that uses SSO is in the list only when you logged in with Continue with SSO. See Single sign-on (SSO).
Create a workspace
- Click your workspace logo in the upper left corner
- Hover over Switch workspace
- Click New workspace at the bottom of the list
- Enter your brand name in Username
- Click Create workspace. The new workspace opens on Select integration, where you select your ecommerce platform.
You're the new workspace's admin, and its team starts with you. To add your team, see Invite people.
Delete the workspace
Only admins see Danger zone at the bottom of Settings → Workspace, where Delete workspace closes the workspace.
Closing a workspace can't be undone. The confirmation warns that the workspace is permanently deleted together with all its data.
- Navigate to Settings → Workspace
- Click Close workspace under Danger zone
- Click Close workspace to confirm. Cevoid opens another workspace you belong to, or logs you out if you have none.