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Related articles: Single-task activities, Challenges, Available tasks, Available rewardsRelated widgets: ActivitiesRelated emails and triggers: Challenge completed, Challenge available, Reward fulfilled
Activities are how members engage with your rewards program beyond making purchases. They let you reward members for actions like following your social accounts, sharing content, providing feedback, or participating in campaigns. Navigate to Rewards program -> Activities to manage your activities.

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Activity types

There are two types of activities: single-task activities and challenges.
TypeDescriptionBest for
Single-taskOne action, one reward. Members complete a single task and earn their reward immediately. Certain tasks can collect member preferences that get stored on their profile.Ongoing engagement like social follows, preference collection, newsletter signups
ChallengeMultiple tasks, flexible rewards. Members complete a series of steps, with options to reward participants and winners differently. Certain tasks can collect profile properties that get stored on member profiles.UGC campaigns, competitions, seasonal promotions, multi-step feedback collection
Single-task activities are always available to members (unless paused or ended). Challenges can run for a set period with start and end dates.

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Available tasks

Both activity types use tasks as building blocks. Tasks define what members need to do, from answering questions to uploading content to following social accounts. Some tasks work with both activity types, while others are specific to challenges or single-task activities. See Available tasks for the complete list.

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Activities page

The Activities page gives you an overview of all your activities and their performance.

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Metrics

At the top of the page, summary metrics are displayed:
MetricDescription
Live single-tasksNumber of active single-task activities
Live challengesNumber of active challenges
ParticipantsTotal members who started an activity
SubmissionsTotal completed submissions
Submissions per memberAverage submissions per participating member

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Activity list

The table shows all your activities with key information:
ColumnDescription
NameActivity name and icon
StatusLive, Paused, Draft, or Ended
TypeSingle-task or Challenge
ParticipantsNumber of members who started
SubmissionsNumber of completed submissions
Start dateWhen the activity became available
End dateWhen the activity ends (challenges only)
Use the tabs to filter by status: All, Live, Paused, Drafts, or Ended. Search by name or apply additional filters to narrow results.

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Viewing submissions

Click any activity to see its submissions. Click a submission to view the details provided by the member.

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Creating activities

Click New activity in the top right corner to create a new activity. Choose between a single-task activity or a challenge, then configure the tasks and rewards.