Skip to main content
User-generated content (UGC) is content created by your customers and community. It’s authentic, trusted, and drives conversions. Cevoid’s UGC module helps you collect this content alongside your own brand content and showcase it across your website and marketing channels. This guide introduces the core concepts and workflows of Cevoid’s UGC module.

The UGC workflow

Cevoid’s UGC workflow follows three phases: collect content from multiple sources, manage it in your library, and showcase it across your channels. UGC workflow

Collect

Collect photos and videos from social media, direct uploads, and your own brand feeds. Once collected, content becomes posts in your workspace that are ready to enhance and showcase.

UGC from Instagram

Access posts your brand is tagged or mentioned in, plus content from your favorite hashtags

Upload forms

Invite customers to upload content directly through your website or Cevoid-hosted upload pages

Rewards program

Incentivize content creation by rewarding customers for submitting photos and videos

Instagram feed

Sync posts from your brand’s Instagram accounts to use alongside customer content

TikTok feed

Sync posts from your brand’s TikTok accounts to feature video content

Platform uploads

Upload content directly to your workspace and use it alongside your UGC

Manage

New content enters your Inbox as posts. From there, review and approve content, add shoppable product tags, and organize with labels before publishing to your widgets.

Library & Inbox

Review posts before they go live, filter and search your content, and manage everything your team has collected

Posts

Add shoppable product tags with hotspots, categorize content with labels, and enhance posts for maximum impact

Showcase

Display approved posts in shoppable widgets on your website, in emails, and across your ad campaigns. Widgets automatically update with your latest approved content that matches their filters.

Galleries

Multi-post shoppable widgets that showcase your content in customizable layouts on any page

Cards

Single-post shoppable widgets perfect for featuring standout content anywhere on your site

Email widgets

Add shoppable UGC to your email campaigns with widgets that update automatically

DPA feeds

Populate your dynamic product ad feeds with authentic customer content

Localization and accessibility

Cevoid automatically handles localization and accessibility so your content works for every visitor. Widgets adapt to each market: translating captions and displaying the correct product names, prices, and links from your product catalog. Accessibility features like alt text, video captions, and descriptions are generated automatically and translated for each market.

Translations

Automatic caption translation for all your markets

Products & Markets

Localized pricing, currency, and product links

Accessibility

WCAG-compliant alt text and video descriptions