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Related articles: Upload forms, UGC from Instagram, Challenges, Member opt-in & enrollment
Legal policies help you collect consent from customers when they submit content or join your rewards program. Configure the messages your customers see and ensure compliance with regional requirements. Navigate to Settings -> Legal to manage your policies. Legal policy configuration
Policies can be localized for different jurisdictions to align with regional legal requirements.
Only activated policies are displayed to customers.

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Available policies

PolicyDescription
Content consentDisplayed when someone submits content through upload forms, DM rights requests, or challenges
Program opt-in consentDisplayed when someone joins your rewards program through a Cevoid widget
Competition termsOptional terms for challenges that are competitions

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Content consent

The content consent policy ensures that anyone submitting content to your brand approves your UGC policy and grants permission to use their content. This protects both you and the creator by making the terms of use clear upfront.
Include a link to your website where the full content consent terms are available. See Content consent example for sample copy you can adapt.
Where it’s displayed:
SolutionWhen displayed
Upload formsWhen someone submits a post
DM rights requestsWhen approving a rights request
ChallengesWhen submitting content-related challenges

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Activate content consent

  1. Navigate to Settings -> Legal
  2. Open Content consent
  3. Select Simple text or Checkboxes based on your requirements
  4. Enter your message and add any required links
  5. Click Publish
  6. Repeat for any additional jurisdictions you need
The program opt-in consent policy ensures that members agree to your program terms before participating in any activities. This is essential for transparency and helps you stay compliant with consumer protection regulations. You can also collect marketing consent at the same time, streamlining the opt-in experience while keeping consent properly documented.
Include a link to your website where the full program terms are available.
Where it’s displayed:
SolutionWhen displayed
All program widgetsWhen a new member opts in to your rewards program
This policy is only enforced through Cevoid widgets. Members may opt in through other methods depending on your opt-in settings.
  1. Navigate to Settings -> Legal
  2. Open Program opt-in consent
  3. Select Simple text or Checkboxes based on your requirements
  4. Enter your message and add any required links
  5. Optional: Add a marketing communication message to collect email consent at the same time
    • Simple text automatically approves everyone for marketing communications
    • Checkboxes only approves members who explicitly check the marketing box
  6. Click Publish
  7. Repeat for any additional jurisdictions you need

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Competition terms

When running challenges that are formal competitions, you may need to display specific legal terms beyond your standard content consent. The competition terms policy lets you add these requirements to specific challenges.
Include a link to your website where the full competition terms are available.
Competition terms are not automatically displayed on all challenges since not every challenge is a competition. You need to enable them per challenge.
Where it’s displayed:
SolutionWhen displayed
ChallengesWhen submitting challenges with competition terms enabled

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Activate competition terms

  1. Navigate to Settings -> Legal
  2. Open Competition terms
  3. Select Simple text or Checkboxes based on your requirements
  4. Enter your message and add any required links
  5. Click Publish
  6. Repeat for any additional jurisdictions you need

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Enable competition terms on a challenge

  1. Edit the challenge
  2. Click General Settings
  3. Toggle on Competition Terms
Each policy can be configured to use either checkboxes or simple text. You can use different options for different jurisdictions based on local requirements.
OptionHow it works
CheckboxesVisitors must tick the checkbox before they can proceed. This provides explicit consent documentation.
Simple textVisitors see the message and can continue without taking action. The act of proceeding implies consent.
The only exception is the marketing communication option in program opt-in consent, which always uses an optional checkbox regardless of your main consent setting.

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Jurisdictions

Different markets often have different legal requirements. Jurisdictions let you configure separate policy versions for different regions. Cevoid widgets automatically display the correct policy based on the market they’re shown in.
You only need to set up jurisdictions if you want different policies for different markets. The default policy applies to all markets that don’t have a specific jurisdiction assigned.

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Create a jurisdiction

  1. Navigate to Settings -> Legal
  2. Click Add jurisdiction
  3. Name the jurisdiction (e.g., “EU” or “UK”)
  4. Select which markets should use this jurisdiction’s policies
  5. Click Create
  6. Configure the jurisdiction-specific policies