Voyado

Cevoid’s Voyado integration lets you sync profile data and events to Voyado, trigger automations based on program activities, and showcase UGC in your Voyado emails. You can also use Voyado’s points system as your points provider in Cevoid. Navigate to Settings -> Integrations -> Voyado to manage your Voyado integration.

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What you can do with the Voyado integration

The Voyado integration enables four main use cases: Sync profile data to Voyado - Keep Voyado contacts updated with data collected in Cevoid, including program membership status, points balance, tier information, and custom profile properties. Use this data to build segments and personalize your communications. Send events to Voyado - Trigger automations based on program activities like joining the program, completing challenges, earning tiers, and redeeming rewards. Events are sent as contact interactions and include relevant data you can use in your automations. Add UGC to your emails - Create email widgets that showcase user-generated content in your Voyado campaigns. Learn more in Email widgets. Use Voyado as points provider - Use your existing Voyado loyalty points instead of Cevoid’s points system, allowing you to combine Cevoid’s engagement features with your Voyado loyalty program.

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Connect a Voyado account

1. Navigate to Settings -> Integrations -> Voyado
2. Click Enable
3. Enter your Voyado API credentials (API key and client name)
4. Click Connect

Once connected, the integration shows an Enabled status with your connected Voyado instance.

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Configure event sharing

Events allow you to trigger automations in Voyado based on activities in Cevoid. Events are sent as contact interactions.

1. Navigate to Settings -> Integrations -> Voyado
2. Click Edit events in the Events section
3. Toggle on the events you want to sync to Voyado
4. Click Save

Events are sent to Voyado in real-time when they occur. Each event includes relevant data that you can use in your automation content. For example, the Cevoid: Reward Fulfilled event includes reward details, and the Cevoid: Tier Earned event includes tier information. For a complete list of available events and their payloads, see Profile data & event sharing.

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Send a test event

You can send a test event to verify your setup. Sending a test event triggers the event on a test profile and makes it available in Voyado.

1. Navigate to Settings -> Integrations -> Voyado
2. In the Events section, click the play icon next to an event
3. Click Send and verify event

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Configure profile data sharing

Profile data keeps your Voyado contacts in sync with information collected in Cevoid.

1. Navigate to Settings -> Integrations -> Voyado
2. Click Edit fields in the Profile Data section
3. Toggle on the profile data fields you want to sync to Voyado
4. Click Save

Profile data syncs automatically when it is collected or updated in Cevoid. The data appears as custom properties on the corresponding Voyado contact. For a complete list of available profile data fields, see Profile data & event sharing.

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Send test profile data

You can send test profile data to preview how it appears in Voyado. This creates a test profile with all activated fields.

1. Navigate to Settings -> Integrations -> Voyado
2. In the Profile Data section, click the play icon
3. Click Create test profile

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Sync existing profiles to Voyado

When you first enable profile data sharing or add new fields, existing profiles in Cevoid are not automatically synced. Use the manual sync to push existing profile data to Voyado.

1. Navigate to Settings -> Integrations -> Voyado
2. Click Sync all profiles in the Profile Data section
3. Optional: Toggle on Sync specific segments to limit the sync to specific profile segments
4. Click Sync profiles

Profiles that don’t exist in Voyado will be created automatically if you have enabled the Create profile behavior in General Settings.

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General settings

General settings control global Voyado behavior.

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Profile sync behavior

This setting determines what happens when Cevoid tries to sync data to a profile that doesn’t exist in Voyado.

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UGC email widgets for Voyado

Showcase user-generated content in your Voyado emails with Cevoid’s email widgets. Voyado email widgets display a single row of four posts. You can configure what happens when a reader clicks a post and include the following information with each post:

• Username (the creator of the post)
• Product name (the name of the first product tagged in the post)
• Product price (the price of the first product tagged in the post)

Voyado supports the following email widget types:

• Dynamic email widget - Automatically update with posts matching your filters, or hand-pick specific posts
• Instagram Feed email widget - Show your latest approved Instagram feed posts

For step-by-step instructions on creating email widgets, see Email widgets.

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Add an email widget to a Voyado email

1. Navigate to UGC -> Email widgets
2. Select the email widget you created
3. Click Embed widget
4. Copy the email widget ID
5. In Voyado, open the email you want to add the widget to
6. Add the Cevoid module
7. Paste the email widget ID
8. Enter the country code (e.g., SE, NO, DK) - this is used to fetch localized product names and prices
9. Click Save

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Use Voyado as points provider

You can use your existing Voyado loyalty points instead of Cevoid’s points system. This allows you to combine Cevoid’s engagement features (activities, challenges, widgets) with your established Voyado loyalty program. When a points reward is fulfilled in Cevoid, the points are distributed through Voyado’s system to the member.

1. Navigate to Settings -> Program -> Points
2. In the Points provider setting, select Voyado
3. Click Save changes

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Disconnect Voyado

1. Navigate to Settings -> Integrations -> Voyado
2. Click Disable

Disconnecting stops all data syncing and event sharing with Voyado. Historical data that was already synced remains in Voyado.