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The authentication method determines how members log in to your rewards program widgets. Choose a method that matches your store setup. Navigate to Settings -> Rewards program -> General to configure authentication settings.
Use your store’s existing login system for the most native experience. Cevoid’s passwordless email login is a great alternative when your store doesn’t have its own login system.

Available authentication methods

Authentication methodBest forHow members log in
Shopify customer accountShopify storesMembers use their Shopify store account credentials
Cevoid email authenticationStores without a login systemMembers enter their email and receive a verification code
Custom customer authenticationGeneral implementation, headless setups, and non-Shopify platformsMembers are authenticated through your own system

Shopify customer account authentication

Members log in using their existing Shopify store account credentials. This provides a native experience where members use the same login they use for the rest of your store.
This method works with both Shopify legacy customer accounts and new customer accounts. Some opt-in rules are only available with legacy accounts. See Member opt-in & enrollment for details.

Cevoid email authentication

Members log in using a passwordless email flow. They enter their email address and receive a verification code to complete authentication. This method is ideal when your store doesn’t have its own customer account system.

Custom customer authentication

Members are authenticated through your own system. This method is for general implementation, headless setups, and stores running on platforms other than Shopify where you want to connect your existing user system with Cevoid. This method requires server-side implementation. Encrypt a payload with a key provided by Cevoid and attach the result to your widget embed code. See Custom customer authentication for full implementation instructions.

Change the authentication method

  1. Navigate to Settings -> Rewards program -> General
  2. Find the Authentication dropdown under Access and enrollment
  3. Select your preferred method
  4. Click Save
Changing your authentication method may affect how existing members access their accounts. Test before switching methods on a live program.