> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cevoid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Help Center

> Your brand engagement platform for ecommerce.

Welcome to the Cevoid Help Center. Here you'll find everything you need to get the most out of your brand engagement platform.

If you are building on Cevoid, use the [Developer Docs](/developer-docs). If you need public REST API details, use the [API Reference](/api-reference).

***

## Modules

Cevoid is built around two powerful modules that work together or independently.

<CardGroup cols={2}>
  <Card title="UGC" icon="book-heart" href="/ugc/introduction">
    Collect photos and videos from social media and directly from your customers, then showcase them in shoppable widgets across your website and marketing channels.
  </Card>

  <Card title="Rewards program" icon="book-heart" href="/program/introduction">
    Reward purchases, engagement, and customer contributions. Build a program with points, tiers, activities, competitions, and rewards that fit your brand.
  </Card>
</CardGroup>

***

## Localization

Everything in Cevoid is localized automatically. Widgets display in the correct language, prices show in local currencies, and content adapts to each market - no manual work required.

<CardGroup cols={2}>
  <Card title="Products & Markets" icon="book-heart" href="/general/products-markets">
    Connect your product catalog and configure markets for each localized version of your store.
  </Card>

  <Card title="Translations" icon="book-heart" href="/general/translations">
    Manage translations for all consumer-facing copy. Write in your primary language and let Cevoid's AI handle the rest.
  </Card>
</CardGroup>

***

## Profiles

Every customer interaction flows into unified profiles. Whether someone submits UGC, joins your rewards program, or makes a purchase, their activity is connected in one place.

<CardGroup cols={3}>
  <Card title="Profiles" icon="book-heart" href="/general/profiles/profiles">
    View and manage your customer profiles.
  </Card>

  <Card title="Profile properties" icon="book-heart" href="/general/profiles/profile-properties">
    Collect custom data like preferences, sizes, and interests.
  </Card>

  <Card title="Segments" icon="book-heart" href="/general/profiles/segments">
    Group profiles dynamically based on behavior and attributes.
  </Card>
</CardGroup>

***

## More

<CardGroup cols={3}>
  <Card title="Accessibility" icon="book-heart" href="/resources/accessibility">
    WCAG-compliant widgets with automatic alt text and video captions.
  </Card>

  <Card title="Legal policies" icon="book-heart" href="/general/legal">
    Configure consent collection and legal policies for your markets.
  </Card>

  <Card title="Labels" icon="book-heart" href="/general/labels">
    Organize posts and profiles with custom labels for filtering and automation.
  </Card>
</CardGroup>

***

## Integrations

Cevoid offers integrations to your ecommerce and CRM platforms. For stores on other platforms, we offer a general implementation.

<CardGroup cols={3}>
  <Card title="Shopify" icon="book-heart" href="/integrations/shopify">
    Sync products, track purchases, and embed widgets.
  </Card>

  <Card title="Klaviyo" icon="book-heart" href="/integrations/klaviyo">
    Trigger flows and sync program data.
  </Card>

  <Card title="Voyado" icon="book-heart" href="/integrations/voyado">
    Sync profiles and program events.
  </Card>

  <Card title="Instagram" icon="book-heart" href="/integrations/instagram">
    Collect tagged content and hashtag posts.
  </Card>

  <Card title="TikTok" icon="book-heart" href="/integrations/tiktok">
    Sync your brand's TikTok content.
  </Card>

  <Card title="WooCommerce" icon="book-heart" href="/integrations/woocommerce">
    Sync products and track purchases.
  </Card>

  <Card title="Product feeds" icon="book-heart" href="/integrations/product-feeds">
    Sync catalogs via XML, CSV, or TSV feeds.
  </Card>

  <Card title="Custom authentication" icon="book-heart" href="/integrations/custom-customer-authentication">
    Connect your own user system.
  </Card>
</CardGroup>

***

## Need help?

Can't find what you're looking for? Click the chat icon in the corner to reach our support team.